Previous incidents

April 2024
Apr 04, 2024
2 incidents

Transient Timeouts on Scarf Gateway

Resolved Apr 04 at 07:00am CDT

Beginning at 00:00 UTC on 4 April we began experiencing periodic timeouts on the North America instance of the Scarf Gateway. These timeouts are visible to clients as an HTTP 503 response after 30 seconds.

We have removed the problematic instance from service as we investigate the root cause of this issue.

All systems and regions have been returned to service.

Monitor Production/NA is down

Downtime

Resolved Apr 04 at 06:59am CDT

Monitor Production/NA recovered.

1 previous update

March 2024
Mar 21, 2024
1 incident

Monitor Production/NA, Monitor Production/EU, and 1 other service are down

Downtime

Resolved Mar 21 at 05:43pm CDT

Monitor Production/AP recovered.

6 previous updates

February 2024
Feb 28, 2024
2 incidents

Some services are down

Degraded

Resolved Feb 28 at 12:26pm CST

We have identified and resolved the monitoring issue. All services continue to operate normally.

1 previous update

Monitor Production/NA and Monitor Production/AP are down

Downtime

Resolved Feb 28 at 09:17am CST

This incident was caused by false-positive in our monitoring infrastructure. There was no actual downtime.

3 previous updates