Unnormalized domains gateway downtime
Resolved
Nov 25, 2023 at 01:10am UTC
Resolved via an increase in the number of gateway pods and fixing the domain. Domain normalization for collection issued packages created to prevent this from happening again.
Affected services
Updated
Nov 25, 2023 at 01:06am UTC
a Scarf package was corrupted, due to a frontend validation bug that allowed an invalid configuration as input. this corruption prevented Scarf from syncing custom domains and their corresponding SSL certificates, causing downtime when new gateway pods came online.
Affected services
Created
Nov 25, 2023 at 01:00am UTC
Gateway and Tracking Pixel were down due to un-normalized domains. We are working on a fix.
Affected services